At wildnight sexdoll, we are committed to providing you with a transparent, flexible, and worry-free shopping experience. Your satisfaction is our top priority, and we strive to ensure a seamless process. If you have any questions, our support team is here to assist you.
1. Cancellation Policy
Helpful Tips Before Ordering
We encourage all customers to make informed decisions before placing an order. Please ensure you know exactly what you want before completing your purchase. To help you make the best choice:
- Browse Factory Photos: Check out detailed images of our dolls on our factory photo website.
- Join Our Community: Connect with us on Discord, Reddit, or other community platforms for advice and recommendations.
Flexible Cancellation Options:
Once you've placed your order, cancellations are possible under certain conditions. Please review the following:
- Within 4 hours after payment: Full refund
- Within 8 hours after payment: 95% refund
- Within 24 hours after payment: 80% refund
- After 24 hours: Order cannot be cancelled, as production has begun.
Order Processing
- Orders begin processing within 24 hours of payment. Once production starts or the doll is prepared for shipment, materials are assigned, and costs are incurred.
- Please check your order carefully before submitting. After 24 hours or once production begins, cancellations are no longer possible.
Refund Schedule: